Policies
Cookie Policy
Learn about the cookies and tracking technologies used across the SVM Grand Hotel website to ensure optimal performance, security, and user convenience.
1. What Are Cookies?
Cookies are small text data files placed and stored on your web browser or computer hard drive when you visit websites.
They help website platforms recognize your device across sessions, remember your navigation preferences, enable secure booking cart sessions, and evaluate site traffic patterns.
2. Categories of Cookies We Deploy
Essential & Security Cookies: Necessary for the foundational operation of our website, including session authentication, room booking checkout steps, and CSRF protection. The website cannot function correctly without these.
Functional & Preference Cookies: Remember your site preferences, chosen language, arrival dates, and room selection filters across page navigations.
Analytical & Performance Cookies: Aggregate anonymized metrics regarding which web pages visitors frequent most, average session duration, bounce rates, and navigation paths. This data helps our technical team identify performance bottlenecks.
3. Third-Party Analytics & Integrations
We may utilize reputable third-party analytics services (such as Google Analytics) to help analyze how users engage with the site.
These third-party platforms use their own cookies to collect standard internet log details and visitor behavior in an anonymized format.
Interactive maps (such as Google Maps embeds on our Location page) may set cookies to determine device geolocation and map controls.
4. Cookie Lifespan
Session Cookies: Temporary cookies that exist only while your browser is open and are immediately deleted when you close the browser tab.
Persistent Cookies: Stored on your device for a pre-configured duration (typically 30 days to 12 months) to remember your return visits and saved preferences.
5. How You Can Manage or Disable Cookies
You have full autonomy to control, block, or delete cookies at any time through your browser settings (Chrome, Safari, Edge, Firefox).
Please note that blocking essential cookies may disrupt your booking process or prevent certain interactive features of our website from operating properly.
To opt out of Google Analytics tracking across all websites, you can install the official Google Analytics Opt-out Browser Add-on.
For further queries regarding our policies or personalized assistance with your reservation, please contact the front desk at +91 9247599938 or email the.svm.luxe@gmail.com.